Refund Policy

1. Free Plan

The Free plan is free — no payment information is collected and there is nothing to refund.

2. Paid Subscriptions

Paid subscriptions are billed through Lemon Squeezy, our Merchant of Record. Your plan is activated on your account instantly upon successful payment, and your subscription renews automatically — monthly or yearly, depending on the plan you chose — until you cancel.

3. Cancellation

You can cancel your subscription at any time from the Billing page in your account. Cancellation stops future renewal charges and takes effect at the end of the period you have already paid for — you keep full access until then. Deleting your account also cancels any active subscription; it does not generate a refund for the current billing period.

4. Refunds

Because access is delivered instantly and continues through the end of any period you have paid for, payments are generally non-refundable. We will, however, issue a refund where:

• you were charged in error — for example, a duplicate charge, or a renewal billed after you had already cancelled; or
• a refund is required by applicable law.

We may also, at our discretion, issue refunds in other circumstances on a case-by-case basis. Refunds, when issued, are processed by Lemon Squeezy back to your original payment method.

5. Requesting a Refund

Email support@batchpod.com from your account's email address, ideally including the Lemon Squeezy order or receipt number from your confirmation email. Because Lemon Squeezy is the Merchant of Record, we will coordinate any refund with them — if something has gone wrong with your billing, contact us and we will help.

6. Questions

Any questions about this policy or your billing:support@batchpod.com.